• We kindly ask for 24 hours of notice for cancellation.  If, for whatever reason, you aren't able to give us that notice, we will do our very best to fill the spot however if we aren't successful, the 50% groom fee will be charged on the day of your missed appointment.

• Please arrive to your appointments on time as the day has been carefully scheduled. We are a CRATE FREE facility.  Therefore if you're running late, we will cover staff costs for the first 15 minutes however beyond that, we charge $10 for every 15 minutes.  Arriving early may mean your groomer's shift hasn't started yet which prevents the important check-in conversation. It also helps us stay on track with all of our other appointments that are booked for that day.

• We are a, NO TIME GAURANTEE facility. Appointment duration is approximately 4-6 hours depending on the flow of the day we are having. Each day is different. It is not possible to guarantee a specific pick up time at drop off; this must be prearranged.  Within reason, please be flexibly available for pick up when your dog is visiting.

• If you have ANY concerns about the result of your dog's groom, please let us know right away. If you are dissatisfied in any way, please contact us 705-294-9111 or email us at k9pawvengers@gmail.com within the first 24 hours of your visit so we can resolve the problem to the best of our ability. Anything after 24 hours will be considered as a new service and will require full payment. 

• Payment is due on the day of service. Acceptable method of payment are debit, visa, mastercard, cash. 

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Email us at k9pawvengers@gmail.com to receive our Licensing application.

Upon completion of forms we will have a in-person meetings to set you up for success, as well as,  go over availability of locations in your area.